Department Phone Directory
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Where can I get a copy of a run report?
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EMS records
- (504) 525-3803
- 1515 Poydras St., Suite 1000 NOLA 70112
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How do I get in touch with someone about ambulance billing?
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For EMS Billing
- (504) 525-3803
- 1515 Poydras St., Suite 1000 NOLA 70112
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Who can I contact if I have a complaint or compliment?
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- Compliment or complaints or about staff
- Shift Supervisor (504) 658-2640
- Director of Operations (504) 658-2645
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Who can I call if I lost something on a city ambulance?
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- Lost items on a city ambulance
- Shift Supervisor (504) 658-2640
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How do I find out about employment?
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Employment questions
- Employment Opportunities
- Applications are located at civil service located at City Hall on the 7th floor or can be downloaded from our web portal
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How do I find out about becoming a volunteer (VIGOR)?
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To become a volunteer (VIGOR)
EMS VIGOR
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Media inquires
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Public Information Officer
Jeb S. Tate
(504) 905-1396, (504) 658-2743
jstate@cityofno.com
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General phone numbers
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Other general EMS contact information :
Contact New Orleans EMS
- Main phone number (504) 658-2640
- Communications Director (504) 671-3930
- Community Outreach (504) 940-7467
- Director of Operations (504) 658-2645
- HR / Finance (504) 658-1557
- Materials Management (supply) (504) 658-2730
- On-duty supervisor (504) 658-2640
- Public Information Officer (504) 658-2743
- Rescue Division (504) 658-2649
- Special Events / Planning Division (504) 658-2644
- Training & Education office (504) 658-2642 / 2470
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For emergencies or if not sure if it is an emergency
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911
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