Department Phone Directory
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Hurricane Preparedness
In preparation for the 2009 Atlantic Storm Season, Mayor C. Ray Nagin’s Office of Emergency Preparedness has developed a strategic plan for the management and evacuation of the citizens of New Orleans. Through detailed evaluation of the strengths and weaknesses of responses to past events across the nation, and the integration of the on the ground experiences of the mayor and his emergency team during the response and recovery to Hurricanes Katrina and Rita, the city’s new emergency plan focuses on the logistical how-to of moving citizens out of harm’s way. City Communication infrastructure is being upgraded and an emphasis is being placed on interoperability with government agencies and law enforcement across the region. Mayor Nagin has named May hurricane preparedness month and urges residents to sit down with their families before the June 1 beginning of hurricane season to make their own emergency plan. A completed plan should include when and where family members should meet, where they should evacuate, and what they should bring, including money, food and health-related supplies. “There will be no shelter of last resort,” Nagin declared. “In the future, the Convention Center will be a staging point for evacuations, not a shelter, and Amtrak trains will also be used for evacuation purposes.” A critical component of any Emergency Preparedness Plan is how the evacuation of assisted needs citizens, such as the elderly and infirm, will be managed. To this end, the city presents a new City Assisted Evacuation Plan (CAEP). The purpose of the CAEP is to help citizens who want to evacuate during an emergency, but lack the capability to self-evacuate. The CAEP is not intended to replace the individual’s personal responsibility in preparing their own evacuation. It is meant to be an evacuation method of last resort and only for those citizens who have no other means or, have physical limitations that prohibit self evacuation. All owners planning to evacuate pets should plan for their needs by packing a carrier/kennel, collar with leash, current ID and vaccination documents for the pet, medications if applicable, and a photo of the pet.
Hurricane Evacuation
The Greater New Orleans Area is faced with a difficult challenge during an evacuation due to the city's large population and limited road system which is susceptible to flooding.
That is why the Office of Emergency Preparedness, urges people to "Plan to Be Safe" by voluntarily evacuating "high risk areas" before a recommended evacuation. See the high risk areas.
If you plan to evacuate, leave as early as possible, before hurricane gale force winds, heavy rainfall and storm surge cause road closings.
There are three phases of evacuation: precautionary, recommended, and mandatory. An evacuation notice will be issued when a hurricane is forecast to present a danger to the Greater New Orleans Area. When this notice to evacuate will be issued, depends on the landfall probability in this area and also on the speed and severity of the storm.
Learn more >> |
CAEP
The New Orleans City Assisted Evacuation Plan Purpose The purpose of the CAEP is to help citizens who want to evacuate during an emergency, but lack the capability to self-evacuate. The CAEP is not intended to replace the individual’s personal responsibility in preparing their own evacuation. It is meant to be an evacuation method of last resort and only for those citizens who have no other means or, have physical limitations that prohibit self evacuation.
Learn more >> |
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CAEP Evacuation Pickup LocationsGeneral Population
- Smith Library Bus Stop
- Palmer Park
- McMain High School
- Lyons Community Center
- Dryades YMCA
- Warren Easton High School
- Municipal Auditorium
- O. Perry Walker High School
- Stallings Community Center
- Sanchez Center
- Gentilly Mall Parking Lot
- Walgreen's: Lake Forest & Read Blvd, NO East
- Mary Queen of Vietnam Church
Special Needs Pickup Locations
- Aurthur Mondy Senior Center
- Central City Senior Center
- Mater Dolorosa
- Kingsley House
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Re-Entry Information
City of New Orleans Post-Disaster Phased Re-Entry Plan
The primary purpose of the Post-Disaster Phased Re-Entry Plan procedure is to facilitate public safety and security in the event of a natural or man-made disaster where an official Emergency Declaration and Mandatory Evacuation Order has been issued and remains in effect.
Where an official Emergency Declaration and Mandatory Evacuation Order has been made by the Mayor of the City of New Orleans and remains in effect, re-entry of businesses and the public will be permitted based on an assessment by Emergency Preparedness officials of the threat to public safety and security and the availability of sustainable living conditions.
All personnel granted access under Tier 1 or 2 must be self sustaining (food, water, medical supplies and secure quarters) and prepared to comply with movement and curfew restrictions issued by the Mayor and/or his designee.
TIER 1 - Response Support: individuals/agencies that provide critical services to assist First Responders in execution of their duties and those in direct support of critical infrastructure.
TIER 2 - Recovery Support: core assessment teams of major employers or businesses deem to be essential to the future return of residents or the economic vitality of the Parish. >
TIER 3 - Repopulation Support: Essential retail businesses with 20 or more employees Approval for a re-entry access placard is based on qualifying under pre-determined prioritized and sequenced tiers for re-entry. Any false or inaccurate information provided in this application may be grounds for automatic refusal and subject the applicant to civil and criminal penalties.
To start your application process, click one of the links below:
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After A Storm
After the HurricaneWhen the hurricane has passed:
- Remain in shelter until informed by local authorities that it is safe to leave.
- Keep tuned to your local radio or television station for advice and instructions from your local government on:
- Where to go to obtain necessary medical care in your area.
- Where to go for necessary emergency assistance for housing, clothing, and food.
- Ways to help you and your community recover from the emergency.
- Stay out of disaster areas. Sight-seeing interferes with essential rescue and recovery work, and may be dangerous as well.
- Drive carefully along debris-filled streets. Roads may be undermined and could collapse under the weight of a car.
- Avoid loose or dangling wires, and report them immediately to your power company or to the local police or fire department.
- Report broken sewer or water mains.
- Prevent fires. Because of decreased water pressure fire fighting becomes difficult.
- Check refrigerated food for spoilage if power has been off during the storm.
Remember:
Hurricanes moving inland can cause severe flooding. Stay away from levees, river banks, and streams until all potential flooding is passed. Local authorities will announce when it is safe to return to your home. Stay tuned to local stations for current information. When you get home:
Look for visible structural damage before you go inside. Watch for loose or dangling electrical power lines and broken sewer lines.
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