MISSION STATEMENT

The Office of Technology facilitates effective, cost efficient use of technology by spearhead the assessment and deployment of technology based business management solutions, and service delivery strategies. In addition, OT provides the City of New Orleans a stable interoperable platform upon which technology based systems can be managed and operated.

GOAL

Support the economic and social wellbeing of the City of New Orleans through the development and delivery of technology based services.

OBJECTIVES

Establish a cost effective and interoperable enterprise architecture that supports the integrated management, operation and delivery of services.
Improve the public safety and support enhanced emergency management through the deployment of technology based business processes and systems.
Support continued growth and economic revitalization by utilizing technology to improving the management efficiency of community and economic development programs.
Assist all City Departments in deploying technology to reduce the cost and expand the capacity of their service delivery.
Utilize technology to enhance the public’s awareness of; and improve access to vital City services.

M. Harrison Boyd

Interim Chief Technology Officer
M. Harrison Boyd previously served as a principal and senior associate at the HBA Management Consulting Group, Inc. (HBA). Harrison Boyd has over 29 years of management and consulting experience in business process re-engineering (BPR), organizational development, strategic planning and new venture start-ups. Mr. Boyd has managed projects in the fields of information technology, e-commerce, and economic and community development. He is proficient in the areas of managing organizational change, strategic planning, team building and group problem solving. He has been responsible for project management and oversight of initiative addressing organizational re-engineering and technology migration. He has performed engagements in developing nations through the World Bank and International Monetary Fund. In addition, he has consulted with such private sector companies as DynCorp, Maximus and BearingPoint (formerly KPMG). Engagements at the state and local government level include the State of Maryland, Prince Georges County, MD; the District of Columbia Government, and St. Mary’s Parish Louisiana.

In 2001, he founded HBA Management Consulting Group, Inc. which specializes in strategic planning, organizational development and business process reengineering. HBA most recent engagements have included technical assistance to St. Mary Parish, Louisiana; Developing Alternative Grant Funding Strategy to Improve Emergency Responsiveness; Serving as the court approved receivership for a debtor in possession - Bankrupts Chapter 11 Applicant - Qualtec Inc.; and managing the software system migration and the updating of business processes - District of Columbia, Office of Risk Management Tort Liability Division.

Harrison Boyd has authored numerous articles and publications; is a member of several trade and industry associations and has received recognition for his contributions to the development of small and minority businesses. Mr. Boyd efforts on behalf of small and minority business have been recognized by the United State House of Representatives as well as such notable publications as USA Today and Black Enterprise Magazine. Harrison Boyd attended the University Of Maryland School Of Law, and has a Graduate Certificate in Business Management, and Bachelor of Arts Degree from American University Kegod School of Business, and Morgan State University respectively.

Administrative Assistant Cheryl McKey